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Product Solution Manager – Wi-Fi & WAN Products

Product Solution Manager – Wi-Fi & WAN Products

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Product Management

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Cradlepoint is actively seeking a qualified individual to join the product management in support for our WiFi and WAN products. This role will be instrumental in defining and driving the direction of Wi-Fi products and also play a supporting a role in our portfolio of WAN platforms. The candidate will operate within a cross-functional team environment that includes R&D, product marketing, operations, program management, finance and executives, as well as customers and channel partners. This position will be located at our headquarters in Boise, Idaho.


  • Serve as primary product and business representative as a team member of high-performing development teams.
  • Work with the Product Management team to define product features, solutions, and enhancements, with a clear understanding for how these can be broken down into buildable elements.
  • Be responsible for the full customer experience for our WiFi solutions, with ease of use and value confirmation in mind.
  • Embrace a solution-driven approach to ensure we deliver whole-products to the market that completely and effectively solve customer problems and intended use cases.
  • Author user stories for the development team based on product features and enhancements.
  • Manage and prioritize the backlog of features with a Cloud/SaaS focus for development based on the strategic product roadmap and product strategy.
  • Review and approve deliverables prepared by the development team.
  • Schedule and lead cross-functional team meetings to surface issues and work through solution design as needed.
  • Maintain comprehensive understanding of internal systems, systems architecture, and customer requirements.
  • Analyze data from a variety of sources to answer product or operational related questions and incorporate the analysis into decision making processes.
  • Work closely with Product Marketing to translate technical aspects in order to support go-to-market strategy and deliverables.
  • Partner with constituents to balance cloud creative vision with development constraints enabling teams to create features that satisfy the company’s roadmap and delight customers.
  • Understand the business value behind product decisions and advocate for solutions that bring both user and business value.
  • Partner with UX and research teams to coordinate user research and optimize the user experience.
  • Work closely with customer experience, sales and marketing partners in defining solution direction and optimizing existing functionality.


  • 5+ years of relevant product experience with Layer 3 Routing/Networking and/or Wi-Fi.
  • Knowledge of 4G LTE, and SD-WAN is a plus.
  • Strong ability to understand both technical details and practical business application of how enterprises want to use different networking and connectivity technologies in order to align product vision and roadmap.
  • Must demonstrate strategic thinking and thought leadership, as well as ability to lead initiatives through implementation.
  • Exceptional analytical reasoning skills.
  • Critical thinking skills to make intelligent and defendable decisions in a fast-paced environment.
  • Excellent communication skills including ability to persuasively deliver presentations to senior executives, partners and customers.
  • Fast executor, self-starter.
  • Travel: Typically about 10%.
  • Bachelor’s Degree required