Returning Candidate?

Carrier Solutions Architect

Carrier Solutions Architect

Job ID 
# of Openings 
Job Locations 
US-Based off Territory
Posted Date 

More information about this job


• Support Carrier Business Development to ensure Cradlepoint product line is lead solution in our space

• Support the technical development, and implementation of Carrier Programs, Products, and Solutions

• Define and discuss with sales management a pre-sales strategy and tactics to implement in the territory to meet agreed targets i.e. revenue growth, account management, market penetration, and new accounts

• Lead, drive and motivate the “cross-functional team”, ie product management, marketing, operations, delivery, support - to achieve goals

• Identify, define and develop new business opportunities in collaboration with sales, marketing and business development people

• Build excellent relations with clients.  Teach Carrier Channel teams to fish and drive new opportunities and deals

• Ensure customer technical issues are resolved without delay.  Support Solution Center sellers.  Conduct Field training for Carrier Sales Reps

• Ensure high level of customer support and training.  Contribute to put in place a technical marketing and university programs specific to Carrier Enablement

• Maintain a thorough understanding of the market place and respond to competitive pressures and initiatives

• Ownership of customer trials in sync with Sales teams and Operations.  Support larger/custom deals as needed

• Ensure proper management and controls are in place and that both external and internal reporting is effective

• Work with support services to ensure co-ordination of activity and effective support to customers and field sales force

• Liaise with technical staff to ensure effective two-way communications and issue resolution


• Minimum of 5 years’ experience in the networking Industry and must have Carrier (AT&T) experience

• 4 year college degree required

• Cloud and/or SDN fluency is required

• LAN/WAN network topologies and interworking (ie MPLS, BGP, OSPF, EIGRP)

• Enterprise, Carrier or Public WiFi solutions (ie. Meraki, Ruckus)

• Solid understanding of 3GPP(HSPA+,LTE)/3GPP2(EV_DO) Broadband Wireless Data Architectures

• Virtual Private Network Solutions and Technology

• Network Management Solutions

• Network Security (ie UTM, Firewalls, IDS/IPS, SBC, ACL, NAT)

• Network and/or Customer Experience Analytics

• Ability to work cross-functionally across an organization

• Must be able to travel and schedule overnight stays approximately (up to 60% Travel)

• Must have strong presentation and communication skills

• Location Flexible, Preferred, Dallas or Atlanta