• Carrier Solutions Architect

    Job Locations US-Based off Territory
    Posted Date 1 month ago(1 month ago)
    Job ID
    # of Openings
  • Responsibilities

    • Support Carrier Business Development to ensure Cradlepoint product line is lead solution in our space
    • Support the technical development, and implementation of Carrier Programs, Products, and Solutions
    • Define and discuss with sales management a pre-sales strategy and tactics to implement in the territory to meet agreed targets i.e. revenue growth, account management, market penetration, and new accounts
    • Lead, drive and motivate the “cross-functional team”, ie product management, marketing, operations, delivery, support - to achieve goals
    • Identify, define and develop new business opportunities in collaboration with sales, marketing and business development people
    • Build excellent relations with clients. Teach Carrier Channel teams to fish and drive new opportunities and deals
    • Ensure customer technical issues are resolved without delay. Support Solution Center sellers. Conduct Field training for Carrier Sales Reps
    • Ensure high level of customer support and training. Contribute to put in place a technical marketing and university programs specific to Carrier Enablement
    • Maintain a thorough understanding of the market place and respond to competitive pressures and initiatives
    • Ownership of customer trials in sync with Sales teams and Operations. Support larger/custom deals as needed
    • Ensure proper management and controls are in place and that both external and internal reporting is effective
    • Work with support services to ensure co-ordination of activity and effective support to customers and field sales force
    • Liaise with technical staff to ensure effective two-way communications and issue resolution


    • Minimum of 5 years’ experience in the networking Industry and must have Carrier (AT&T) experience
    • 4 year college degree required
    • Cloud and/or SDN fluency is required
    • LAN/WAN network topologies and interworking (ie MPLS, BGP, OSPF, EIGRP)
    • Enterprise, Carrier or Public WiFi solutions (ie. Meraki, Ruckus)
    • Solid understanding of 3GPP(HSPA+,LTE)/3GPP2(EV_DO) Broadband Wireless Data Architectures
    • Virtual Private Network Solutions and Technology
    • Network Management Solutions
    • Network Security (ie UTM, Firewalls, IDS/IPS, SBC, ACL, NAT)
    • Network and/or Customer Experience Analytics
    • Ability to work cross-functionally across an organization
    • Must be able to travel and schedule overnight stays approximately (up to 60% Travel)
    • Must have strong presentation and communication skills
    • Location Flexible, Preferred, Dallas or Atlanta


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