• System Administrator 2

    Job Locations US-ID-Boise
    Posted Date 3 weeks ago(10/30/2018 10:47 AM)
    Job ID
    # of Openings
    Information Systems
  • Overview

    The Systems Administrator will join the Cradlepoint Infrastructure & Security team, aiding in the planning, build out, security and maintenance of the corporate infrastructure and facilities. Primary responsibilities include hardware and software support of onsite and offsite physical and virtual servers, operating system maintenance and support, application software maintenance and support, and network infrastructure maintenance and support.


    Additional responsibilities include coordinating with various departments to continuously design and implement improvements across our distributed IT infrastructure, supporting and enabling the organization’s business ventures.


    Secondary responsibilities include assisting engineering and operations teams with maintaining customer facing services and applications. The successful candidate must be self-motivated, require minimal supervision, possess excellent analytical and communication skills, and be a team player with an “I Care” attitude. Occasional user support and periodic on call duty including nights and weekends as required.


    • Implementation, and support of LAN and WAN infrastructure
    • Support of onsite and offsite network hardware
    • Work with all departments to continuously design and implement and secure and improve systems
    • Monitor and update IT systems with the latest software patches and updates
    • Provide Tier II tech support for the Cradlepoint Corporate Help Desk
    • Work closely with our Help Desk staff to troubleshoot and resolve issues reported to the Corporate Help Desk
    • When needed assist with support of onsite and offsite physical and virtual servers
    • When needed, assist our Engineering and Operations teams with maintaining customer facing services and applications
    • Occasional user support and availability after normal business hours as required


    • At least 6 years of experience in the networking field of Information Technology
    • Strong experience with Microsoft Active Directory, GPO’s, Azure, O365, etc. technologies
    • Strong experience with MacOS management, imaging, patching, etc.
    • Experience with SAN management
    • Experience with virtualization technologies including VMware and Open Stack
    • Experience with audio/video and teleconferencing software
    • Experience with Mobile Device Management technologies

    Additional Qualifications:

    • Experience networking concepts (TCP/IP, DNS, routing, sub-netting, etc.), protocols and certificate infrastructure
    • Experience with network switches and routers
    • Experience with configuring and maintaining firewalls
    • Experience with IDS/IPS, SIEM, VPN and other security related technologies
    • Experience with Enterprise wireless (Wi-Fi) technologies


    • A degree, equivalent diploma or years of experience in Management Information Systems, Computer Science, Information Technology, or related field of study
    • Relevant industry certifications including, Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, Microsoft MCSE or MCITP, and VMware VC


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