Cradlepoint

  • Regional Sales Manager, Commercial - NYC

    Job Locations US-Based off Territory
    Posted Date 2 weeks ago(1/11/2019 12:31 PM)
    Job ID
    2019-1342
    # of Openings
    1
    Category
    Sales
  • Overview

    The Regional Sales Manager – New York City, is responsible for contributing to sales growth of the area through new customer acquisition, customer retention and growth opportunities with current customer base.

     

    The RSM will be in contact daily with current and prospective customers, managing opportunity and up-selling current accounts. This position will solicit new business opportunities in the International market by contacting prospective customers via email and phone, as appropriate.  The RSM will support all sales needs and will drive growth in the market.

    Responsibilities

    • Establish productive, professional relationships with key personnel in assigned customer accounts
    • Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations
    • Meet assigned targets for profitable sales volume in assigned accounts
    • Proactively assess, clarify, and validate customer needs on an ongoing basis
    • Achieve assigned sales quota in designated accounts
    • Meet assigned expectations for profitability
    • Complete customer account plans that meet company standards
    • Maintain high customer satisfaction ratings that meet company standards
    • Complete required training and development objectives within the assigned time frame
    • Maintain a 12-24-month view of sales leads pipeline with appropriate actions to maximize long-term revenue growth, while simultaneously accomplishing mission critical objectives
    • Willingness to work with international teams in multiple time zones, frequent international
      and domestic travel
    • Development and maintenance of the company’s image and reputation in the marketplace
    • Utilize CRM for all aspects of account management: lead generation and contact, accounts set up (following appropriate procedures as developed by A/R) to complete order cycle
    • Travel to and participate in tradeshows
    • Work across departments to ensure customers’ needs are met in all areas including A/R, new product development (R&D, compliance, purchasing), blending, production, fulfillment, shipping and creative
    • Daily contact with leads and accounts through email and telephone
    • Participate in continuing education related to the international business of the company
    • Maintain adherence to all policies and procedures
    • Communicate with customers for shipping and other requirements
    • Provide monthly reports on new accounts, prospects, and sales figures and how they relate to goals
    •  

    Qualifications

    • A mission-driven individual with a belief in and commitment to the success of the Company
    • A good listener and strategist; comfortable receiving input from others to formulate a sound, well-organized plan
    • A team player, emotionally mature with a very good sense of humor and the flexibility and sensitivity to work with diverse personalities and situations
    • High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
    • Strategic, critical but creative thinker, strong business sense and excellent financial skills
    • Ability to lead, create and work within cross-functional team environments
    • A hard worker with a high energy level; a “doer” with a willingness to work hands-on in developing and executing activities
    • Detail oriented

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