Cradlepoint Global Service and Support continues to evolve to maintain our industry leadership. We are extending our support focus on various verticals including branch and mobile networking by adding specialists. As a member of our Services and Support team you will experience a fun and collaborative environment, continuing educations options and recurring team building activities. We aspire to maintain our industry leadership in technical support by innovating our processes and capabilities to provide our partners and customers a superior support experience.
Cradlepoint Enterprise Support Network Engineers will troubleshoot, escalate, and resolve customer issues regarding Cradlepoint products and/or services as well as educate customers on best practices when utilising Cradlepoint. This is a full-time role which may include an on-call schedule. Products and Services include, but are not limited to: Routers, APs, cellular connectivity, networking, and software services. The successful candidate will enjoy a competitive salary and generous benefits including 25 days holiday, a flexible work schedule and casual dress environment.