ERP Application Analyst, Ops

Job Locations US-SC-Greenville
Job ID
# of Openings
Information Systems


We currently seek a Business Analyst to join our Information Systems group to help support our continued business growth. The selected candidate will focus their attention on the operations processes of Cradlepoint. The Analyst will support the current implementation and the integration of ERP with other company systems, as well as define requirements for system changes.


This role requires a deep understanding of sales fulfillment operations, including inventory, production, warehouse management, and shipping procedures and processes.  It also involves interfacing with various departments to support their needs to promote efficient and effective utilization of the ERP platform. The successful candidate will work cross-functionally and have excellent communication skills.


The successful candidate will enjoy working for an innovative company with smart, passionate people who work hard, have fun, and are invested in the success of Cradlepoint and its future! Cradlepoint offers a competitive salary and generous benefits that include health, dental and vision insurance, 401(k) plan, three weeks of paid time off, nine paid holidays, a flexible work schedule and casual dress environment. 


  • Arbitrate needs against system capabilities and find efficient and effective solutions
  • Provide training and support for new and existing users
  • Work with many teams to assist and support their ERP usage and reporting needs
  • Assist with defining ERP platform customizations
  • Assist with creating criteria for the configuration and development team
  • Support the end-user community to ensure database accuracy, integrity, and cleanliness
  • Assist with maintaining integration functions of ERP with other company systems
  • Maintain knowledge of current ERP features and releases


  • ERP experience with sales & distribution, production, inventory, and advanced warehousing
  • A minimum of 2 years prior implementation and support experience as an Application Analyst for an ERP such as SAP, Oracle, or NetSuite; knowledge of Microsoft Dynamics D365 a plus
  • Experience with MS Power Platform a plus
  • Knowledge of industry best practices
  • Ability to work cross-functionally with all departments
  • Excellent communication skills – verbal and written
  • Excellent interpersonal skills
  • Self-motivated
  • The ability to weed through wants to discern critical needs
  • BS or MS degree preferred in Accounting, MIS or Computer Science




Cradlepoint is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, marital status, national origin, age, sexual orientation, handicap, disability, or any other protected class status pursuant to applicable law.


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